Feedback

At On-Mart Bay, we are committed to providing an exceptional shopping experience for our customers and partners. Your feedback plays a crucial role in helping us improve our services and offerings. Whether you have a suggestion, a question, or a concern, we want to hear from you.

Why Your Feedback Matters

Your insights help us understand what we’re doing well and where we can do better. By sharing your experiences with us, you contribute to making On-Mart Bay a better platform for everyone. Your feedback can lead to new features, enhanced services, and a more user-friendly experience.

How to Provide Feedback

1. Email Us:
   Prefer to send an email? You can reach us directly at [email protected]. Please include as much detail as possible so we can address your feedback effectively.

2. Rate Us:
   You will receive reminders to rate our services and platform a few days after making a purchase. Your positive reviews help us grow and improve. Additionally, you can leave reviews on our various products and posts to share your thoughts with us.

What Happens Next?

Once we receive your feedback, our customer support team will review it and take appropriate action. We may contact you for additional information if needed. Rest assured, all feedback is taken seriously, and we use it to continuously improve our services.

Thank You for Helping Us Grow

Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts. Together, we can make On-Mart Bay Africa’s leading digital marketplace.

Contact Us

If you have any immediate concerns or need assistance, please don’t hesitate to contact our support team at [email protected]. We’re here to help!