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Payment Method
Secure and Convenient Payment Options
At On-Mart Bay, we strive to provide a seamless and secure payment experience for our customers. We offer various payment methods to ensure you can choose the option that best suits your needs. Our goal is to make your shopping experience as smooth as possible.
Accepted Payment Methods
Credit and Debit Cards:
We accept major credit and debit cards, including Visa, MasterCard, and American Express. Payments made using credit or debit cards are processed securely through our payment gateway.Bank Transfers:
You can choose to pay via bank transfer. Once you select this option during checkout, you’ll receive our bank account details. Please ensure to include your order number as a reference when making the transfer.Mobile Payments:
For added convenience, we support mobile payment options. These include payments through popular mobile wallets and payment apps that are widely used in Zambia and across Africa.Cash on Delivery (COD):
We offer a Cash on Delivery (COD) payment option for certain orders. This means you can pay for your order in cash upon delivery. Please note that COD may not be available for all products or locations.
Payment Security
We prioritize your security and use industry-standard encryption technologies to ensure your payment information is protected. Our payment processing systems are designed to keep your data safe from unauthorized access.
Order Confirmation
After completing your payment, you will receive an order confirmation via email. This confirmation will include details of your purchase, payment, and estimated delivery time.
Refunds and Returns
In case of refunds or returns, please refer to our Money Back Policy for detailed information on how refunds are processed.
Need Assistance?
If you have any questions or encounter issues with your payment, please contact our customer support team at [email protected]. We’re here to assist you!
Thank you for choosing On-Mart Bay. Enjoy your shopping experience!